1. Information We Collect:

Personal Information

Full name, email address, phone number, and identification details provided during account registration or verification.

Business & Account Information

Business name, company registration details, billing information, and advertising account details (e.g., TikTok Ad Account IDs).

Payment Information

Transaction details when you top-up your TikTok Agency Account balance. Payments may be processed by third-party providers (e.g., PayFast, Payoneer, USDT, PayPal). We do not store sensitive financial information like credit card or banking details directly on our servers.

Usage Information

Log data, browser type, IP address, device identifiers, and activity data related to your use of our Services and dashboard.

2. How We Use Your Information:

We use the information collected to:

• Register, verify, and manage your TikTok Agency Account.
• Facilitate secure payments and credit top-ups.
• Provide account management, customer support, and troubleshooting.
• Monitor account activity for fraud prevention, policy compliance, and service quality.
• Improve our platform, services, and user experience.
• Send important service updates, invoices, and promotional communications (where permitted).

3. How We Share Your Information:

We may share your information with:

• TikTok: To create, manage, and verify TikTok Ad Accounts in compliance with TikTok policies.
• Payment Partners: For processing your transactions.
• Service Providers: Vendors, IT providers, and support teams who help us deliver our Services.
• Legal Authorities: If required to comply with applicable laws, regulations, or legal requests.
• We do not sell or rent your personal information to third parties.

4. Data Security:

We implement industry-standard measures to protect your data against unauthorized access, loss, or misuse. While we strive to safeguard your information, no online transmission or storage system can be guaranteed 100% secure.

5. Data Retention:

6. Your Rights:

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you.
• Request corrections or updates.
• Request deletion of your data, subject to business/legal obligations.
• Opt-out of marketing communications at any time.
  
  

Our platform may use cookies and similar technologies to improve functionality, analyze traffic, and personalize user experience. You can control cookie preferences via your browser settings.

Our Services may contain links to third-party websites (including TikTok). We are not responsible for the privacy practices or content of those external sites.