Customer Support Representative

Customer Support Representative

At Adreach Agency, we believe exceptional customer service is at the core of every successful business. As we continue to grow, we are looking for an experienced and dedicated Customer Support Representative to join our remote team and help us deliver outstanding client experiences.

Key Responsibilities:

Respond to customer queries (phone, email, chat) professionally and efficiently
Resolve issues, provide accurate information, and ensure customer satisfaction
Maintain clear records of customer interactions and feedback
Provide timely & accurate solution to customers

Requirements:

6 months to 1+ year of experience required
Strong English communication skills (written & verbal)
Customer-focused with solid problem-solving ability
Familiarity with CRM systems and Microsoft Office
Ability to work in a fast-paced environment
Basic experience in managing TikTok Ads, considered an advantageous skill

Benefits:

Apply Now

About Adreach Agency

We believe great partnerships drive great growth. Adreach Agency helps brands and creators unlock their full potential through TikTok’s agency accounts ecosystem. From campaign setup to scaling, we bring clarity, performance, and genuine collaboration, helping every partner grow confidently in the digital age.

Partner With Us Today:

Hiba Ahmed

Asst. Partnership Manager

hiba@adreach.agency

+92-337-2499502

Quick Links

Customer Care

Contact Details

USA (Head Quater): 30 W. 26th Street, Sixth Floor, New York, NY 10010, United States

Vietnam: 55 Le Quang Hoa Street, Hoa Xuan Ward, Da Nang City, Vietnam

Pakistan: Gulshan e Iqbal, Karachi, Sindh Pakistan

+1 (727) 618-2135

partnership@adreach.agency

Monday to Friday – 11:00AM – 7:00PM PKT

Saturday – 11:00AM 5:00PM PKT